Frequently Asked Questions
How do I have clients submit Earnest Money?
Clients can access at rem.ax/PAY (case sensitive)
Works best on Google Chrome Desktop Browser
*Maximum accepted ACH amount is $30,000. Funds over this amount must be wired to RMCR. If you need wiring instructions OR your payment is declined, please contact [email protected] before resubmitting your payment. You will be required to enter your bank's 9 digit ABA Routing Number and your personal CHECKING account number (Savings Accounts are not accepted).*
When do I pay for Agent Services?
Any agent services fees are added to your monthly office bill. Invoices are sent out on the 23rd of each month.
How is billing handled and who do I contact for questions about invoices?
Office Invoices are sent on the 23rd of each month. Agents can pay via ACH via QuickBooks online or bring in a check. Please contact Faye Finnick for any additional billing questions. faye@centermember,com
Who do I contact on staff for requests?
Anyone can help! You can call our main office line at 770-932-1234 or email [email protected]. The email address goes to a group inbox that is monitored by all of our staff to ensure quick response.
How do I contact a broker?
Call or email our broker support line! 678-804-2550 or [email protected]
How do I pay RE/MAX LLC?
Login to the agent portal at remax.net. RE/MAX LLC dues are not optional. It is intended to cover the technology provided at remax.net. Bills come in the mail and agents can pay RE/MAX directly. RE/MAX LLC now sends us monthly reporting and request any unpaid bills be paid from commissions received. As we report commission received for each agent to RE/MAX LLC, we are required to deduct any unpaid RE/MAX LLC dues from closings.
How do I access GAR forms?
Please make sure you have paid your REALTOR board dues to gain access to GAR forms. You can find all GAR forms in appFiles/Dotloop/BoldTrail.
Where do I order signs?
Order RE/MAX branded signs through MARKFUL. We also have a local sign vendor we recommend, Sign Today.
Do you have a GSCCA Account?
Yes! Contact Ruth Wolf any title support needs - Phone: 678-451-1495
Email: [email protected]
Ruth is employed by RE/MAX Center and is committed to providing you top level service no matter who your closing is with.
How do I reserve space?
Do I have to list in FMLS/GAMLS?
Yes, if a property is in the compulsory area of GAMLS or FMLS, you are required to list in the MLS systems.